Palaestra Training has just released it’s newest training title, Microsoft MCDST Certification training for the 70-271 exam. 

Our trainer, Bill Ferguson, literally wrote the book on MCDST Certification.  He is the author of the best selling book "MCDST Certification Study Guide" published by Sybex and is a much sought-after trainer and speaker.

Bill is one of only a handful of Microsoft Certified Trainers (MCT) in the world to be featured on Microsoft’s website.  Palaestra Training is very excited to be able to bring this information-packed training series to it’s customers.

The MCDST certification is an excellent way to validate your troubleshooting and support skills, and complements many of the help desk certifications offered by the Help Desk Institute (HDI).

According to Microsoft:

Most of the help desk certifications in the marketplace complement the MCDST certification because it is a technical credential focused on supporting key technologies on the Windows Desktop Operating System, specifically Windows XP and Microsoft Office. 

This exam is targeted at resolving 80 percent of the incident requests from end-users who run Windows XP Home Edition or Windows XP Professional.

If you’re serious about become a desktop or helpdesk engineer and getting the best certification training possible, take a look at our training today!