Palaestra Training creates Computer Based Training videos in a wide variety of areas. IT Certification training, Microsoft, Cisco, CompTIA, A+, CCNA, MCDST and more. Training that is as entertaining as it is educational. We're constantly adding new titles, so if you don't see what you're looking for, please let us know!


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Our training is the quite simply the highest quality, most affordable training you'll find. We work with the best trainers in the industry to bring you the information-packed training that is an exceptional value.

We're confident in our products, and want you to be 100% satisfied. If you're not satisfied with our training for any reason, we'll refund 100% of the purchase price (less shipping costs if applicable). Simply return the training to us within 30-days of purchase and we'll promptly issue you a refund within 3-4 business days.


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There is no better way for us to show you the quality of our training than to try it yourself. Our trainers are experts that thoroughly enjoy teaching and it shows. Our conversational training style makes learning fun and quickly gets you up to speed on the information you need to succeed. Try our training 100% Risk Free and see for yourself.


Return Procedures

Prior to returning any of our products to us, you need to obtain an RMA (Return Merchandise Authorization) Number. Also, before we can accept a return, we need a few pieces of information so we can verify your order and process your refund:

  • Order #
  • Full Name
  • E-mail used to place the order

To obtain an RMA number, please send an e-mail to support@palaestratraining.com or call us at 1-800-324-0946. Once we verify your information, we'll issue you an RMA #. Please put the RMA number of the outside of the box you use to ship back to us. Also please put the RMA number on the packing slip and include that in the return shipment. If you don't have your original packing slip, just put your customer information on a note, along with the RMA # and put that in the box you ship back to us.

Make sure your RMA number is on the outside of the box, and ship your return to:

Palaestra Training
322 Jackson Rd
Medford, NJ 08055
Attn: Returns

Once we receive the product back, we'll issue a refund promptly within 3-4 business days. It may take longer than that to show up on your account, depending on your bank.