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Microsoft MCDST CBT Combo Pack

Trainer: Bill Ferguson

Number of Videos: 37
Total Running Time: Over 16 hours!

MCDST Certification Training Combo Pack

This combo packs contains both our 70-271 and 70-272 training series.

The Microsoft Certified Desktop Support Technician (MCDST) certification is designed for help-desk professionals supporting Microsoft Windows and Microsoft Office. MCDST is comprised of two exams, the 70-271 which covers supporting Windows XP at the OS level, and 70-272 which covers supporting applications running on Windows XP, such as Microsoft Office and Windows explorer.

Our Microsoft MCDST CBT Training series combo pack allows you to save BIG while fully preparing you for both the 70-271 and 70-272 exams. Once you pass the MCDST exams, you'll be certified as an MCDST and will have earned an industry recognized certification that is accepted around the world.

You will also gain valuable experience and knowledge that makes you more marketable and gives you that edge over your competition. In these trying times, that extra edge can mean the difference in getting the job or the promotion. In fact, some employers require their desktop support technicians to be MCDST certified before they are even allowed to support any Microsoft Windows desktops or applications.

Will Microsoft be retiring these exams soon?

Microsoft has not announced a retirement of the MCDST exams. They continue to hold value due to the fact that Windows XP is by far the most widely deployed operating system in the corporate environment. For more information, see Microsoft's MCDST website.

Our training is extremely affordable, easy to follow, and fun to watch. Our Expert Instructor, Bill Ferguson, literally wrote the book on MCDST certification. He is the author of the best selling MCDST Study Guide for Sybex and a world recognized authority on the subject.

In addition, Bill is only one of a handful of Microsoft Certified Trainers in the world to be featured on Microsoft's website. So we're very excited to be able to bring you this exceptional training. Bill takes his years of experience and knowledge and gives it you in our easy to use Computer Based Training (CBT) video format. This means you have training you can take with you anywhere and learn at your own pace.

Top 10 IT Certifications for 2008

Microsoft MCDST Certification remains a consistent top certification in the IT industry. What does this mean for you? It means as a Microsoft Certified Desktop Support Technician, you have documented your proficiency with Microsoft operating systems and your ability to support them. This translates into more job opportunities, and more opportunities for advancement.

MCDST certification covers the skills required of help-desk technicians, customer-support representatives, PC support specialists, technical-support representatives, and technical-support specialists. It's the best way to validate your skills and prove to an employer you have what it takes to be an IT professional. Virtually every industry uses Microsoft windows on most, if not all of their desktops. With MCDST certification, you open opportunities to work in virtually any industry supporting those systems.

So much more than just an Exam Prep

Our MCDST Certification Combo Pack training series will certainly prepare you for the exam. It will also give you the training you need to do the job. You'll find yourself using this not just as a study guide, but as a reference guide as well. Solid information you can put to use immediately to get the job done.

What's Covered in our Training

Our MCDST Certification Combo Pack contains all the videos from our 70-271 and 70-272 series is 37 videos on four cd-roms, and over 16 hours of instruction! When you purchase our training, you have the option to download it and have immediate access, or you can have it delivered on cdrom.

MCDST 70-271 Disc 1

1. MCDST Certification Benefits
2. Exam Overview
3. Preparing to Install
4. Preparing the Computer
5. Installation Process
6. Advanced Installation Topics
7. Managing Access to Resources with NTFS
8. Shared Folders and Effective Permissions
9. Managing Printers
10. Offline Files and Folders

MCDST 70-271 Disc 2

11. Hardware Management
12. Desktop and User Environment
13. Startup and Logon Process
14. System Performance
15. Recovering from Boot Failure
16. TCP/IP Configuration
17. Name Resolution
18. Remote Connections and Remote Connectivity Tools
19. Series Wrap-Up

MCDST 70-272 Disc 1

20. Introduction and Overview
21. Installing Microsoft Office
22. Configuring and Troubleshooting Microsoft Office
23. Configuring and Troubleshooting Internet Explorer
24. Configuring and Troubleshooting Microsoft Outlook
25. Configuring and Troubleshooting Outlook Express
26. Configuring Application Support
27. Resolving Usability Issues with Microsoft Office
28. Customizing the Start Menu and Taskbar

MCDST 70-272 Disc 2

29. Customizing Internet Explorer
30. Customizing and Managing Microsoft Outlook
31. Customizing Outlook Express
32. Configuring TCP/IP Settings
33. Configuring and Troubleshooting Name Resolution
34. Configuring Locally Attached Devices
35. Configuring Advanced Connections
36. Configuring Security for Applications
37. Series Wrap Up

Free IT Certification Training Videos

Don't forget, you can also watch several free IT Certification Training Videos from each of our training series and see why our trainers have helped people all over the world quickly become certified, expand their careers and increase their job satisfaction.